User error rates and system-related complaints are increasing, but training time is limited.
It’s no secret that IT departments are struggling under increasing workloads and infrastructure complexity. A recent survey of almost 3,000 IT professionals ranked monitoring and managing IT infrastructure and application performance as second only to security as the top IT department challenge.
At the same time, exciting and powerful new analytics, virtualization, and cloud technologies promise dramatic improvements in system performance, agility and innovation—if and when your IT staff can find the time to leverage their considerable talents.
Empowering Business Users with Better Tools:
For several years, JD Edwards researchers and developers have been focused on empowering business users to more easily access ERP data, customize processes, and personalize their interactions with JDE software, thus freeing IT to devote more time to optimization and innovation.
The new functionality reduces user errors, frustration and the need for specialized training by ensuring the features are secure, easy to use, and transparent. Smart tools represent a cultural and an IT operational shift, encouraging collaboration which is an engine for continuous improvement and innovation.
The following tool releases are just a few of the enhancements contributing to smarter user empowerment.
EnterpriseOne 9.2 UDO Tools Release:
JDE’s newest tools release provides a simple and standardized process to manage user personalizations called User Defined Objects (UDOs)—one of eight web objects comprising queries, grid formats, Composite Application Frameworks (Café One), OVRs, watchlists, classic E1 pages, composed pages, and images.
The new 9.2 UDO tools provide an easy-to-use management process to review, approve, and deploy user-defined objects. You can create UDOs for your own use or share them for public use, subject to approval and permissions provided through Security Workbench. Oracle's User Defined Objects Approval Application Guide will walk you through the UDO approval process.
By enabling users to personalize their experience and interaction with JD Edwards on their own schedule—without customization—9.2 UDO tools improve productivity and satisfaction, while reducing IT overhead. Here’s the tutorial on this new process, which utilizes the new web-based OMW (object management workbench).
Unified Lifecycle Management (ULCM) for UDOs:
By using the Object Managers for each object type, you’re assured of a consistent user experience across UDO types for object creation and management. Approvers also gain a consistent user experience when previewing and approving/sharing objects, and a standard, repeatable model for managing user defined objects and content, minimizing human error.
Streamlined user interfaces, analytics, and testing tools create efficient IT departments and limit employee frustration. Consider upgrading your JDE application to gain full access to upgraded tools that minimize human error and keep your IT departments running smoothly.
If you're interested in upgrading or simply learning more about the upgrade process and key JDE 9.2 benefits, reach out to a Velocity expert today.